Reviews
They called at 1:00pm, said they were on their way, and AC was up and running by 1:45. Someone else had already come out to work on it before and charged me 385, and didnt fix the problem. Very reasonable and fast. They're in my book as first ones to call. Thank you so much.
I rarely do reviews at all. But Considering how this company saved my Family today I felt the need to do as such. I called, and im not exaggerating, over 20 companies on my Friday Morning when I Noticed my AC was out and blowing Hot air. I got blown over by every one of them telling me they can get to me maybe on Monday. Its 109 Degrees outside and you want me to wait for the weekend? On and On it went, until we Came across Duncan and they Said they would take care of us. I Kid you not 10 Minutes later they called me letting me know a tech had finished early and was on his Way. Very professional shows up and takes care of business. I got my AC back on Cooling down the house within 10 minutes of that. I could not recommend this Company more then I do. They will be getting all of my business that I can possibly give them. Don't waste your time with other Companies. They obviously didn't want my Business. Thank you Bridgette for helping my Family today.
They rescued us from a bad situation caused by Lowery plumbing. Lowery had insisted our unit needed to be replaced inside and out because it was bad (it is 5 years old). They said we could try putting a new motor in ($700) but not worth it on such a damaged unit. Said it would run us $7,500-$10,000. Duncan rep said the unit was in decent condition and repaired the motor. All for $400, inclulding the call out fee. If we'd started with them we would have saved $500. They were professional, helpful, saved us a LOT of money and basically lifesavers. They have made us customers for life. We will never use another company. They were honest, and that is worth much more than just $.
They were very prompt in getting to my leak in my foundation of my home. They traced and found the leak in my cement slab. The repair men were very conscientious about minimalizing mess and destruction when breaking through the cement to get to the leak. They took steps to avoid damage to baseboards and sheet rock even though those barriers made the repair more challenging. They cleaned up any mess/dirt afterwards. They were very knowledgeable and patient when I asked quite a few questions. They did a great job!! I would highly recommend Duncan Heating and Air Conditioning Inc. and Plumbing.
They were very prompt in getting to my leak in my foundation of my home. They traced and found the leak in my cement slab. The repair men were very conscientious about minimalizing mess and destruction when breaking through the cement to get to the leak. They took steps to avoid damage to baseboards and sheet rock even though those barriers made the repair more challenging. They cleaned up any mess/dirt afterwards. They were very knowledgeable and patient when I asked quite a few questions. They did a great job!! I would highly recommend Duncan Heating and Air Conditioning Inc. and Plumbing.